LA E&E - Self Service Portal

Create an Account

Setting Up Your Account

There are three steps to setting up a secure account. After completing the three steps on this page, you will be able to login to your new account. Keep in mind that this is a secure website run by the Louisiana Department of Health. By law, we must keep your information private and secure. If you already have an online account, click here to log in to your account.

If you had a user ID and password prior to November 2018 you must create an account to use our new system.

Questions? Call our Customer Service Center at 1-888-342-6207.

Please note that if you decide to skip account creation you will NOT be able to check your application status, report changes, request a replacement card, submit a renewal, or view your current health coverage benefits. You will also not be able to save and exit, so you will have to complete your application in one sitting.

If you would like to be able to do the things mentioned above, please continue below to create a secure account.

If you are just applying and do not want to create an account, click here.

Some items have an asterisk (*) next to them. You must fill these items in before you can create your account.

Step 1: Your Personal Information

Please fill in your name and email address below.

* First Name:

Middle Name:

* Last Name:

In order to setup an account, you are required to enter an email address. If you do not have an email address, you can create one for free at Gmail.com, Outlook.com, or Yahoo.com.

* Email Address:

* Confirm Email Address:

Phone Number (this number must have text messaging capabilities):

- -

Step 2: Account Credentials

To create an account, you will need to create a user ID, password, and PIN. For each of these, you should choose something that's easy for you to remember but hard for other people to guess. Keep in mind that you will need your PIN when electronically signing anything you submit to LDH.

User IDs must have a minimum of 8 characters and a maximum of 64 characters. User IDs must contain at least 1 letter, and can contain numbers and the following special characters: “_”, “@”, “-“, and “.” (underscore, at symbol, hyphen, and period). User IDs cannot contain two consecutive allowable special characters.

* User ID:

Password must have a minimum of 8 characters and contain at least 3 of the following 4 categories: Numeric Character (0-9), English Uppercase (A-Z), English Lowercase (a-z), and special characters (, !@#$%^&*()-_+ {[=\|/:;}]<>).

* Password:

* Retype Password:

PIN must be 6 numbers long and can only contain numeric characters (0-9).

* PIN:

Step 3: Security Check

Please enter the letters and/or numbers you see below. If you cannot tell what letter or numbers are being displayed, click on the "Refresh" button and the system will display new letters and/or numbers. If you are using screen reader software or cannot tell what the letter and/or numbers are, you can click on the "Listen" button and the system will read them to you (please note: your computer must be able to play sound and your volume must be on for this to work).

* Enter the letters and/or numbers you see above:

State of Louisiana

Louisiana Department of Health

Create an Account

Setting Up Your Account

Step 1: Your Personal Information

Step 2: Account Credentials

Step 3: Security Check

Please wait while we create your account. This may take a few minutes. Please do not refresh your browser.